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Real Reviews From Real Customers

Outside drain blocked. “Called Drain Gain. Arrived within 1 hour of call. Blockage cleared and cleaned up. Great service. Really pleased.” Verified by SMS– Customer in Didcot ( 1 ) 31 August 2017
Septic tank emptied. “As always the chaps arrived on time did the work without any problem, offered advice on any current problems we are having with the tank and left every thing clean and tidy.” @ Verified By Email– Customer in Lechlade ( 1 ) 20 September 2017
Camera in drain. “The guys from Draingain were extremely helpful and professional. They took their time with the investigation and advised accordingly. I would highly recommend their services.” @ Verified By Email– Customer in Oxford ( 1 ) 29 September 2017
HI there, Many thanks for your speedy response to my cry for help. Your guys did a great job, discrete and professional around our visitors to the property who may have been unaware of their presence! Kind regards Cate
Hi Drain Gain Thanks for sorting out our problem so quickly. You were total professionals and gave us a good deal of reassurance. We'll be filling out the CheckaTrade feedback leaflet for you ASAP, but know now you're a 10/10 outfit as far as we're concerned. We will be recommending you to others in the future. Thanks once again!
Alan & Gina Purcell
Ryan, Many thanks for the excellent service by your team. I have paid online to your account today. Kind regards Dave
Hi there Thank you your men were great, they came on 9th January around 9am and finished after 11am. Looking forward to getting the bill Many thanks for all the help
Natalia Harris
Hi, Thanks to your organised and efficient company, job well done. Brian Howse.
thank you very much very good service and client very happy ! we would recommend your service in future Ryan Regards, Kristina
Thank you very much - excellent team did a good job very efficiently. John Guy
John Guy
Good Evening Sir/Madam,Firstly I would like to say thanks for coming to unblock drain and the response time to get too job. Your Staff was so polite from initial phone call and Gareth for completing the task with such professionalism.Please can you send receipt for payment. Quotation also required for repair work to pipe, and if poss copy of video. Will definitely recommend this company to friends and family. Regards Will
Thank you very much, especially for coming within 24 hours of us contacting you. Kind regards, Mike
Hi Dave Just to let you know that the service provided by Gareth (and his colleague who had to come out from Wantage with jet drill) was excellent last night. Gareth identified the source of the problem after checking all the obvious causes. He located a chamber which had been tiled over and which I had forgotten existed. This chamber takes feeds from around 12 inlets (sinks, showers, baths and toilets) so is very important to the house's drainage system. They drilled a hole in the stack and managed to flush out the chamber from this new access point.
John Doe
Dear Ryan, Very many thanks for the absolutely brilliant work that the men did this morning. I forgot to ask Steve for the name of the stuff we recommended we put into the pit to break up the solids – maybe you could let me know? Thanks again, Bob Morgan
Hi, The boys seem to have quickly resolved the issue. Thanks for your quick response. Many thanks Naeem
Thanks Dave & Ryan, This is perfect. I really appreciate all your help with this. Have just paid the invoice using "faster payments" so the money should be in your account now. And - best of all - we now have a beautiful baby son, Joshua, born late last Thursday night - thanks for asking! All the best, Paul
Hi Ryan, That's great. Thank you for your swift response and efficient service regarding this survey. Best wishes, Anne
Many thanks! It was great that you were able to come out on a Saturday evening.
Hi , thankyou again for a job well done. Please put on invoice that debris was removed from damaged manhole and sewer jet washed . thanks steve
Many thanks! Steve and Gary did an excellent job and i great appreciated their professionalism and Steve's very helpful advice. Please do pass on my appreciations. They said that you would email photos of the drain. that would be great but no worries if not. Best wishes Chris
Dear All at Draingain, Thank you for your quick and professional service. We will be using you again. Best wishes, Rob Ayres.
Hi , thanks for a professional service . It was good to have the ex -Thames water guy Steve who knew every sewer in Carterton . thanks
Stephen Phillips
Hi Your staff are stars!. We hope to have a drain lined before too long, as you know, & would be happy to recommend your firm. With thanks Vi Boorman
To DrainGain Ltd. Thank you very much for the quick response in unblocking my drains today, I would highly recommend you in the future. Is it possible to have an invoice as I would like to put in a complaint about the trees that caused this problem. Thanking you again. Kind Regards Lynda Purcell.
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